Privacy Policy

1. General information

Thank you for using our website. This Privacy Policy describes how AVU SA processes your personal information when you visit our website. Personal data is information that allows you to identify a person. Below you can see how personal data is collected, used and protected.

2. What information do we collect?

2.1. When you use the contact form we may collect personal data such as name

surname, address, country, email, phone, text of message.

2.2. When you use our website, we may automatically collect certain information from your device by using various types of technology, including cookies. This "automatically collected" information may include IP address or other device address or ID, web browser and/or device type.

3. What do we use your data for?

3.1. Information from the contact form:

Purpose: we process this type of personal data in order to sell our services to potential customers who used the contact form.

Legal grounds: we process this type of personal data based on the consent you expressly grant to us before we collect such personal data.

3.2. Automatically collected information:

Purpose: we process this type of personal data in order to help us improve our website, products and services.

Legal grounds: we process this type of personal data for our legitimate interests in providing the services and performing web analytics to improve the services and understand how our customers interact with our website.

4. What rights do you have regarding your data?

4.1. Right to erasure ("right to be forgotten"). Any data subject shall have the right to obtain from AVU SA the erasure of personal data.

4.2. Right to request information. Any data subject may contact us to get confirmation as to whether or not we are processing his personal data. Where we do process personal data, we will inform data subject of what categories of personal data we process regarding him/her, the processing purposes, the categories of recipients to whom personal data have been or will be disclosed and the envisaged storage period or criteria to determine that period.

4.3. Right to object. In case our processing is based on our legitimate interest to run, maintain and develop our business, any data subject has the right to object at any time to our processing. We shall then no longer process personal data unless for the provision of our services or if we demonstrate other compelling legitimate grounds for our processing that override interests, rights and freedoms or for legal claims. Any data subject has the right to prohibit us from using his/her personal data for direct marketing purposes, by contacting us.

4.4. Right to correction. Any data subject has the right to correct or completed his personal data that we store.

4.5. Right to data portability. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to AVU SA, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller. The right to data portability shall refer exclusively to the personal data of the data subject

4.6. Right to restriction of processing – The data subject shall have the right to obtain from AVU SA restriction of processing where the accuracy of the personal data is contested by the data subject, the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead, and where the data subject has objected to processing and pending the verification whether the legitimate grounds of the controller override those of the data subject.

We may request additional information necessary to confirm customer's identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

5. The party responsible for processing data on this website is:


Via Noale 7

6924 Sorengo



6. Third-Party Services

Google Analytics.

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

AVU SA has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

7. Data Security

We observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data. We use appropriate business systems and procedures to protect and safeguard the personal data you give us.

8. How long do we keep your data?

We will retain your personal information for as long as necessary to comply with our legal / regulatory obligations, settle disputes, and prevent fraud and misuse. If the retention of your personal information is no longer required, it will be deleted or anonymized so that you will no longer be identifiable.

9. Transmission of your data to third parties

AVU SA, in order to provide its services, in some cases, it must provide third parties access to your data. Particularly, to enable payment for the goods or services ordered and delivery of the goods to the address indicated by the Client. In any case, any transmissions shall only take place to the extent that your consent is given and/or to the extent that this is provided for and/or in accordance with applicable law. In any case, AVU SA partners contractually commit to ensure compliance with the applicable regulations.

10. Contacting AVU SA

If you have any questions regarding this Privacy Policy, please contact us via email at

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